FAQ Merlify 2.0 App
The Criotive service was closed 230602. The "Merlify" app replaces Criotive
It can be due to several things:
1 You have been removed by an admin.
2 You have already created an account (possibly in another organization)
Solution: If you do not have an account already, ask your admin to invite you. If you know you haven't already created an account, ask your admin to delete you and add you again and a new link will appear.
You must have been invited by an administrator in the organization from which you will receive keys. You will then receive an invitation email and follow the instructions.
To transfer keys to a card/tag, you must use an Android phone. For Bluettoth keys you can use IOS. The fact that you cannot transfer keys to a card/tag with IOS is beyond our control.